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	<title>Spanning Solutions</title>
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	<link>http://spanningsolutions.com</link>
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	<lastBuildDate>Wed, 28 Apr 2010 01:06:06 +0000</lastBuildDate>
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		<title>MozyPro Database Disk Image is Malformed</title>
		<link>http://spanningsolutions.com/2010/04/27/mozypro-database-disk-image-is-malformed/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=mozypro-database-disk-image-is-malformed</link>
		<comments>http://spanningsolutions.com/2010/04/27/mozypro-database-disk-image-is-malformed/#comments</comments>
		<pubDate>Wed, 28 Apr 2010 01:06:06 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Fixes]]></category>
		<category><![CDATA[mozy]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=302</guid>
		<description><![CDATA[For the most part, MozyPro is a solid, reliable remote backup software and service. Once in a while, because of a software conflict, or in our case, a system crash, the MozyPro local database file can become corrupted and prevent MozyPro from completing a backup. Here is how we fixed it. First step is to [...]]]></description>
			<content:encoded><![CDATA[<p>For the most part, MozyPro is a solid, reliable remote backup software and service. Once in a while, because of a software conflict, or in our case, a system crash, the MozyPro local database file can become corrupted and prevent MozyPro from completing a backup. Here is how we fixed it. <span id="more-302"></span>First step is to identify whether or not your problem is actually a corrupted database file. Generally for most Mozy errors, Mozy&#8217;s tech support recommends that you restart your machine, and/or install the latest Mozy client. In, our case we had already tried these steps, and had the same error. When initiating a manual backup, the backup will start, then hang on &#8220;Connecting to backup service&#8221;. The message will eventually go away, and the Mozy status will say that it is ready to backup. There won&#8217;t be any obvious error messages.</p>
<p>Check the mozypro.log file to see what error messages you have. Here is what we had:</p>
<blockquote><p>18Apr2010 12:58:51 mozyprobackup.exe: Error: Failed to add to set contents (11: DB_CORRUPT[11]: database disk image is malformed)<br />
18Apr2010 12:58:52 mozyprobackup.exe: Error: Failed to add to fs contents (11: DB_CORRUPT[11]: database disk image is malformed)<br />
18Apr2010 12:58:52 mozyprobackup.exe: Error: Failed to load set contents (11: DB_CORRUPT[11]: out of memory)</p></blockquote>
<p>And here is the fix from Mozy Technical Support:</p>
<blockquote><p>1. Delete C:\Program Files\MozyPro\Data\cache.dat.<br />
2. Restart the MozyProBackup service and start another backup.<br />
3. Enter the MozyPro configuration, make a change and save. Then start a backup</p></blockquote>
]]></content:encoded>
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		</item>
		<item>
		<title>DreamHost Webmail Downtime 4/14 8pm PST</title>
		<link>http://spanningsolutions.com/2010/04/13/dreamhost-webmail-downtime-414-8pm-pst/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=dreamhost-webmail-downtime-414-8pm-pst</link>
		<comments>http://spanningsolutions.com/2010/04/13/dreamhost-webmail-downtime-414-8pm-pst/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 22:46:28 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[dreamhost]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=297</guid>
		<description><![CDATA[Dreamhost is scheduling a webmail upgrade which will take down all webmail services for about 2 hours. The maintenance window is scheduled for Apr. 14th 8pm PST and should last for about 2 hours.]]></description>
			<content:encoded><![CDATA[<p>Dreamhost is scheduling a webmail upgrade which will take down all webmail services for about 2 hours. The maintenance window is scheduled for Apr. 14th 8pm PST and should last for about 2 hours.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>DreamHost Network Maintenance</title>
		<link>http://spanningsolutions.com/2010/04/13/dreamhost-network-maintenance/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=dreamhost-network-maintenance</link>
		<comments>http://spanningsolutions.com/2010/04/13/dreamhost-network-maintenance/#comments</comments>
		<pubDate>Tue, 13 Apr 2010 20:09:43 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[dreamhost]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=294</guid>
		<description><![CDATA[DreamHost is scheduling a network maintenance window between 11pm April 18th and 3am April 19th, 2010. Some disruption of service is expected as customer-facing switches are rebooted. http://www.dreamhoststatus.com/2010/04/18/network-maintenance-window-11-pm-april-18th-3-am-april-19th-2010/]]></description>
			<content:encoded><![CDATA[<p>DreamHost is scheduling a network maintenance window between 11pm April 18th and 3am April  19th, 2010. Some disruption of service is expected as customer-facing switches are rebooted. <span id="more-294"></span></p>
<p><a href="http://www.dreamhoststatus.com/2010/04/18/network-maintenance-window-11-pm-april-18th-3-am-april-19th-2010/" target="_blank">http://www.dreamhoststatus.com/2010/04/18/network-maintenance-window-11-pm-april-18th-3-am-april-19th-2010/</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Windows Phone 7</title>
		<link>http://spanningsolutions.com/2010/04/02/windows-phone-7/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=windows-phone-7</link>
		<comments>http://spanningsolutions.com/2010/04/02/windows-phone-7/#comments</comments>
		<pubDate>Sat, 03 Apr 2010 04:41:10 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[FYI]]></category>
		<category><![CDATA[windowsphone7]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=290</guid>
		<description><![CDATA[Thank you Microsoft for renaming the oddly named and difficult to say Windows Phone 7 Series, to Windows Phone 7. via Engadget via Windows Phone official Twitter]]></description>
			<content:encoded><![CDATA[<p>Thank you Microsoft for renaming the oddly named and difficult to say Windows Phone 7 Series, to Windows Phone 7.</p>
<p><span id="more-290"></span></p>
<p>via <a href="http://www.engadget.com/2010/04/02/windows-phone-7-is-the-new-name-series-gets-voted-off-island/" target="_blank">Engadget</a> via <a href="http://twitter.com/windowsphone/" target="_blank">Windows Phone official Twitter</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Replace Local Calendars with Exchange Calendar on iPhone</title>
		<link>http://spanningsolutions.com/2010/04/02/replace-local-calendars-with-exchange-calendar-on-iphone/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=replace-local-calendars-with-exchange-calendar-on-iphone</link>
		<comments>http://spanningsolutions.com/2010/04/02/replace-local-calendars-with-exchange-calendar-on-iphone/#comments</comments>
		<pubDate>Sat, 03 Apr 2010 03:59:19 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[exchange]]></category>
		<category><![CDATA[iphone]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=285</guid>
		<description><![CDATA[Scenario:You have an iPhone and have been syncing your calendar via iTunes, and everything has been working fine. You&#8217;ve recently added your work Exchange account to your iPhone and now have multiple calendars &#8211; calendars on the iPhone, and your Exchange account. Problem: You keep entering new appointments on the wrong calendar, so the appointments [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Scenario:</strong>You have an iPhone and have been syncing your calendar via iTunes, and  everything has been working fine. You&#8217;ve recently added your work  Exchange account to your iPhone and now have multiple calendars &#8211;  calendars on the iPhone, and your Exchange account.</p>
<p><strong>Problem:</strong> You keep entering new appointments on the wrong calendar, so the appointments aren&#8217;t syncing over-the-air with your Exchange calendar.</p>
<p><strong>Question:</strong> How do I delete the local calendars and just have the one Exchange calendar?</p>
<p><span id="more-285"></span></p>
<p><strong>Answer:</strong></p>
<ol>
<li>Plug your iPhone into iTunes, go to the Info tab, and uncheck Sync Calendars with Outlook.
<ol>
<li>Perform a sync, then unplug your iPhone.</li>
</ol>
</li>
<li>Assuming you already have your Exchange account set up&#8230;
<ol>
<li>On your iPhone go to Settings &gt; Mail, Contacts, Calendars.</li>
</ol>
</li>
<li>Select your Exchange account.</li>
<li>Turn off Calendars.
<ol>
<li>You will be prompted with a message warning you that calendar data will be deleted from the iPhone. This is fine, you will be enabling the calendar later.</li>
</ol>
</li>
<li>Exit the Settings and go to the iPhone home screen.</li>
<li>Now go back to Settings &gt; Mail, Contacts, Calendars.</li>
<li>Select your Exchange account.</li>
<li>Turn on Calendars.
<ol>
<li>You will be prompted to keep or replace the calendar data on the iPhone.</li>
<li>**WARNING** Following the next step will delete all existing calendar data on your iPhone.</li>
<li>Choose replace.</li>
</ol>
</li>
</ol>
<p>And that should do it. You should now only have your one Exchange calendar on your iPhone.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>Flash Player Install Fails on Internet Explorer</title>
		<link>http://spanningsolutions.com/2010/03/31/flash-player-install-fails-on-ie/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=flash-player-install-fails-on-ie</link>
		<comments>http://spanningsolutions.com/2010/03/31/flash-player-install-fails-on-ie/#comments</comments>
		<pubDate>Thu, 01 Apr 2010 01:37:11 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Fixes]]></category>
		<category><![CDATA[flash]]></category>
		<category><![CDATA[ie]]></category>
		<category><![CDATA[java]]></category>
		<category><![CDATA[msvjm]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=260</guid>
		<description><![CDATA[If you have tried to install Adobe Flash Player in Internet Explorer on Windows XP, and the ActiveX prompt crashes IE or you get a &#8220;This tab has been recovered&#8221; error, Microsoft Java Virtual Machine (MSJVM) could be the culprit. Fortunately removing MSJVM is pretty straightforward. First check to see if MSJVM is installed Open [...]]]></description>
			<content:encoded><![CDATA[<p>If you have tried to install <a href="http://www.adobe.com/go/EN_US-H-GET-FLASH" target="_blank">Adobe Flash Player</a> in Internet Explorer on Windows XP, and the ActiveX prompt crashes IE or you get a &#8220;This tab has been recovered&#8221; error, <a href="http://en.wikipedia.org/wiki/Microsoft_Java_Virtual_Machine" target="_blank">Microsoft Java Virtual Machine</a> (MSJVM) could be the culprit. Fortunately removing MSJVM is pretty straightforward.<span id="more-260"></span></p>
<p><strong><span style="text-decoration: underline;">First check to see if MSJVM is installed</span></strong></p>
<p>Open IE and go to <strong>Tools </strong>&gt;<strong> Internet Options</strong> &gt;<strong> Advanced tab</strong> &gt; scroll down to locate<strong> Microsoft VM</strong>.</p>
<p>If you do not see Microsoft VM in that list, then MSJVM is not installed on your computer. If you do see Microsoft VM, then proceed to uninstall MSJVM.</p>
<p><span style="text-decoration: underline;"><strong>Remove Microsoft JVM</strong></span></p>
<ol>
<li>Click <strong>Start</strong>, then <strong>Run</strong>.</li>
<li>In the <strong>Open </strong>box type or copy/paste the following text:<br />
<strong>RunDll32 advpack.dll,LaunchINFSection  java.inf,UnInstall</strong></li>
<li>Then click <strong>OK</strong>.</li>
<li>When prompted with the Microsoft VM uninstall message, click <strong>Yes</strong>.</li>
<li>Once the uninstall has finished you will be prompted to restart your computer. Click <strong>Yes </strong>to allow the computer to restart.</li>
<li>When the computer finishes restarting, delete the following folders and files:
<ol>
<li><strong>c:\windows\inf\java.pnf</strong></li>
<li><strong>c:\windows\java</strong></li>
<li><strong>c:\windows\system32\wjview.exe</strong></li>
<li><strong>c:\windows\system32\jview.exe</strong></li>
</ol>
</li>
<li>Next you will need to edit the registry. Be extremely careful as a mistake can cripple your computer.</li>
<li>Click <strong>Start</strong>, then <strong>Run</strong>.</li>
<li>In the Open box type the following:<br />
<strong>regedit</strong></li>
<li>Then click <strong>OK</strong>.</li>
<li>Using the folder tree on the left, navigate to the following registry keys and delete them.
<ol>
<li><strong>HKEY_LOCAL_MACHINE\Software\Microsoft\Java  VM</strong></li>
<li><strong>HKEY_LOCAL_MACHINE\Software\Microsoft\Internet  Explorer\AdvancedOptions\JAVA_VM</strong></li>
</ol>
</li>
<li>Close the Registry Editor.</li>
</ol>
<p><strong><span style="text-decoration: underline;">Install Adobe Flash Player</span></strong></p>
<p>If Internet Explorer is open, close and reopen it. Now proceed to <a href="http://www.adobe.com/go/EN_US-H-GET-FLASH" target="_blank">install Flash</a>. You should then be prompted to install the Adobe DLM add-on. Click to install it, and Flash should proceed to install.</p>
<p><a href="http://spanningsolutions.com/wp-content/uploads/2010/03/adobedlm.jpg"><img class="alignnone size-full wp-image-261" title="adobedlm" src="http://spanningsolutions.com/wp-content/uploads/2010/03/adobedlm.jpg" alt="" width="419" height="205" /></a></p>
]]></content:encoded>
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		<item>
		<title>iTunes Store Not Loading</title>
		<link>http://spanningsolutions.com/2010/03/18/itunes-store-not-loading/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=itunes-store-not-loading</link>
		<comments>http://spanningsolutions.com/2010/03/18/itunes-store-not-loading/#comments</comments>
		<pubDate>Fri, 19 Mar 2010 02:13:51 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Fixes]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[itunes]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=252</guid>
		<description><![CDATA[If you have recently had a problem accessing the iTunes Store with iTunes 9, and you are presented with a message &#8220;One Moment Please. Connecting to the iTunes Store. Loading&#8230;&#8221; or when you try to log in you get a (-50) error message, there is a pretty simple fix. Go to the Edit menu &#62; [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://spanningsolutions.com/wp-content/uploads/2010/03/iTunesStoreLoading.gif"><img class="alignnone size-full wp-image-256" title="iTunesStoreLoading" src="http://spanningsolutions.com/wp-content/uploads/2010/03/iTunesStoreLoading.gif" alt="" width="389" height="205" /></a></p>
<p>If you have recently had a problem accessing the iTunes Store with iTunes 9, and you are presented with a message &#8220;One Moment Please. Connecting to the iTunes Store. Loading&#8230;&#8221; or when you try to log in you get a (-50) error message, there is a pretty simple fix.<span id="more-252"></span></p>
<p>Go to the Edit menu &gt; Preferences &gt; Parental Control Tab &gt; Check Disable iTunes Store &gt; Check Allow access to iTunes U</p>
<p>Click OK to save and exit the Preferences. Go to the iTunes Store and let iTunes U load. Then go back to the Edit menu &gt; Preferences &gt; Parental Control Tab &gt; and uncheck Disable iTunes Store.</p>
<p>Click OK to save and exit the Preferences. Your iTunes Store should now load.</p>
]]></content:encoded>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Use the Problem Steps Recorder in Windows 7</title>
		<link>http://spanningsolutions.com/2010/02/23/use-the-problem-steps-recorder-in-windows-7/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=use-the-problem-steps-recorder-in-windows-7</link>
		<comments>http://spanningsolutions.com/2010/02/23/use-the-problem-steps-recorder-in-windows-7/#comments</comments>
		<pubDate>Wed, 24 Feb 2010 04:06:28 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[windows7]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=234</guid>
		<description><![CDATA[A new and useful tool included in all versions of Windows 7 is the Problem Steps Recorder. If you are experiencing an error on your Windows 7 computer, you can use the Problem Steps Recorder to capture the steps taken on your computer which caused the error. The recording includes a picture of the screen [...]]]></description>
			<content:encoded><![CDATA[<p>A new and useful tool included in all versions of Windows 7 is the Problem Steps Recorder. If you are experiencing an error on your Windows 7 computer, you can use the Problem Steps Recorder to capture the steps taken on your computer which caused the error. <span id="more-234"></span><a href="http://spanningsolutions.com/wp-content/uploads/2010/02/psr.jpg"></a></p>
<p><a href="http://spanningsolutions.com/wp-content/uploads/2010/02/psr.jpg"><img class="alignnone size-full wp-image-238" title="psr" src="http://spanningsolutions.com/wp-content/uploads/2010/02/psr.jpg" alt="" width="442" height="69" /></a></p>
<p>The recording includes a picture of the screen during each mouse click (screen shots), a location and description of each click, and an option to annotate an area of importance. Once the recording is finished you can save the file and send it to your support personnel to help them diagnose the problem.</p>
<p>Here is an article from Microsoft which explains <a href="http://windows.microsoft.com/en-US/windows7/How-do-I-use-Problem-Steps-Recorder" target="_blank">how to use the Problem Steps Recorder</a>.</p>
<p>You can also view a video demo on Microsoft TechNet of the <a href="http://technet.microsoft.com/en-us/windows/dd320286.aspx" target="_blank">Problem Steps Recorder in action</a>.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Turn Off Security Messages in Windows 7</title>
		<link>http://spanningsolutions.com/2010/02/19/turn-off-security-messages-in-windows-7/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=turn-off-security-messages-in-windows-7</link>
		<comments>http://spanningsolutions.com/2010/02/19/turn-off-security-messages-in-windows-7/#comments</comments>
		<pubDate>Fri, 19 Feb 2010 21:07:54 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[windows7]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=229</guid>
		<description><![CDATA[For those of you who endured Windows Vista and have mercifully upgraded to Windows 7, a relatively minor, but most welcome change is more control over the Notification Area, and the Action Center. Microsoft TechNet provides a quick tip on how to customize which icons and notifications appear in the notification area, and also how [...]]]></description>
			<content:encoded><![CDATA[<p>For those of you who endured Windows Vista and have mercifully upgraded to Windows 7, a relatively minor, but most welcome change is more control over the <a href="http://windows.microsoft.com/en-US/windows7/Change-how-icons-appear-in-the-notification-area" target="_blank">Notification Area</a>, and the <a href="http://windows.microsoft.com/en-US/windows7/products/features/action-center" target="_blank">Action Center</a>. <span id="more-229"></span></p>
<p><a href="http://technet.microsoft.com/en-us/default.aspx" target="_blank">Microsoft TechNet</a> provides a quick tip on how to customize which icons and notifications appear in the notification area, and also how to change what Windows maintenance and security messages pop-up.</p>
<p><a href="http://technet.microsoft.com/en-us/magazine/dd492018.aspx" target="_blank">Turn Off Security Messages and Other  System Notifications in Windows 7</a></p>
]]></content:encoded>
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		</item>
		<item>
		<title>Windows Phone 7 Series</title>
		<link>http://spanningsolutions.com/2010/02/16/windows-phone-7-series/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=windows-phone-7-series</link>
		<comments>http://spanningsolutions.com/2010/02/16/windows-phone-7-series/#comments</comments>
		<pubDate>Tue, 16 Feb 2010 21:03:16 +0000</pubDate>
		<dc:creator>andrew</dc:creator>
				<category><![CDATA[FYI]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[windows]]></category>
		<category><![CDATA[windowsphone7]]></category>

		<guid isPermaLink="false">http://spanningsolutions.com/?p=226</guid>
		<description><![CDATA[In a surprise move yesterday, Microsoft officially announced Windows Phone 7 Series, and simultaneously killed Windows Mobile 6.x phone sales for the rest of 2010. I have seen screen shots, and watched hands-on videos provided by the various tech sites, and I like what I have seen so far, other than the somewhat ridiculous naming [...]]]></description>
			<content:encoded><![CDATA[<p>In a surprise move yesterday, Microsoft officially announced <a href="http://www.microsoft.com/windowsmobile/en-us/cmpn/windowsphone7series/default.mspx" target="_blank">Windows Phone 7 Series</a>, and simultaneously killed Windows Mobile 6.x phone sales for the rest of 2010.<span id="more-226"></span> I have seen screen shots, and watched hands-on videos provided by the various tech sites, and I like what I have seen so far, other than the somewhat ridiculous naming convention. The Windows Phone 7 Series isn&#8217;t set to release till the 2010 holiday season, and Microsoft plans to ,&#8221;[take] more accountability&#8221;, in terms of user experience, by having more stringent requirements that OEMs will need to meet.</p>
<p>Rather that blab on about information that is so readily available (go and google Windows Phone 7 Series), I&#8217;ll just provide some links to good articles here.</p>
<p><a href="http://gizmodo.com/5471805/windows-phone-7-series-everything-is-different-now" target="_blank">Gizmodo &#8211; Windows Phone 7 Series: Everything is Different </a><a href="http://www.engadget.com/2010/02/15/windows-phone-7-series-is-official-and-microsoft-is-playing-to/" target="_blank">Now</a></p>
<p><a href="http://www.engadget.com/2010/02/15/windows-phone-7-series-is-official-and-microsoft-is-playing-to/" target="_blank">Engadget &#8211; Windows Phone 7 Series is official</a></p>
<p><a href="http://gizmodo.com/5472222/windows-phone-7-series-hands+on-pics-and-video" target="_blank">Gizmodo &#8211; Windows Phone 7 Series: Hands-On Pics and Video</a></p>
<p><a href="http://channel9.msdn.com/posts/LauraFoy/First-Look-Windows-Phone-7-Series-Hands-on-Demo/" target="_blank">Channel9 &#8211; 22 minute Windows Phone 7 Series Hands-On </a><a href="http://gizmodo.com/5471950/how-will-xbox-live-work-on-windows-phone-7" target="_blank">demo</a></p>
<p><a href="http://gizmodo.com/5471950/how-will-xbox-live-work-on-windows-phone-7" target="_blank">Gizmodo &#8211; Xbox Live in Windows Phone 7</a></p>
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